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CRAFTING EFFECTIVE EXPERIENCES
Case Studies
POINT OF SALE : SYSTEM RETIREMENT
2022
Aligning with 50+ stakeholders, partners and peers is a mountain of a task. Combine that with a compliance-based, multi-channel experience with a finite deadline that can affect >$35m in payments, and it is an amazing opportunity for creating lasting, positive change.
SIMPLIFYING ASSOCIATE ATTENDANCE DURING COVID-19
2020
Many associates were in pain, physically and psychologically, during the pandemic. We took the opportunity to revisit our attendance policies and communication for all attendance, with some work-life changing results.
CREATING A SINGULAR DESIGN LANGUAGE FOR HR APPLICATIONS
2020
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We work with many different applications, styles, and design patterns within each area of experience. The opportunity was apparent to find a simpler way to translate design to code.
UNBUNDLING BULK DELIVERIES
2019
When many deliveries arrive they come from one vendor to one recipient. What if we could find a way to split shipment bundles across multiple trucks, share load space, and drive savings to our entire supply chain along the way?
MAKING LEAVE OF ABSENCE MORE BEARABLE
2018
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Going on Leave of Absence is never what someone wants to do, they HAVE to. How should we increase communication and keep associates in mind during difficult times?
PASSWORD RESET APPLICATION SAVES 85,000 PHONE CALLS IN THE FIRST YEAR
2017
Not burying the lead, here. Driving a manual process of phone calls and difficult meetings to an application-driven experience, we experienced vast savings and transparency across the whole company.